Cookie Policy

This Cookie Policy explains how Orana Software Inc. and Orana Software Pty Ltd, trading as My Member Buddy ("we", "us", "our"), use cookies and similar tracking technologies on mymemberbuddy.com, portal.mymemberbuddy.com, and association-branded subdomains hosted by us (collectively, "the websites").

By continuing to use the websites, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time — see Section 4 for details.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit — such as your preferred language or login status — to improve your experience on your next visit and to help us understand how the website is being used.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored on your device for a set period). They can be set by us ("first-party cookies") or by third-party services we use ("third-party cookies").

2. Cookies We Use

Essential cookies

These cookies are strictly necessary for the websites to function. They cannot be disabled without breaking core functionality such as signing in to the admin app or member portal.

Cookie	Provider	Purpose	Duration
logto:*	Logto	OIDC sign-in state, session, and token storage for the admin app and member portal	Session — 30 days
oidc.user:*	My Member Buddy (via Blorc OIDC client)	Keeps you signed in across browser tabs without re-authenticating	30 days
cb-preferred-view	My Member Buddy	Remembers whether a dual-role user prefers the admin or member view on the next visit	365 days

Analytics cookies (when enabled)

If and when we enable web analytics on the marketing site or admin app, those cookies will help us understand how visitors use the websites so we can improve them. All data is aggregated and anonymised.

Cookie	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes unique users and tracks sessions (if Google Analytics is active on the page you're viewing)	2 years
_ga_*	Google Analytics	Maintains session state for Google Analytics 4 (if active)	2 years

Google Analytics data (if active) is processed under Google's Privacy Policy. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Marketing and advertising cookies

We do not currently set advertising or retargeting cookies on the websites. If this changes, we will update this policy with the specific cookies in use and add a consent banner accordingly.

3. Cookies on Association-Branded Subdomains

Each association that publishes a public site at {slug}.mymemberbuddy.com may set additional first-party cookies for that subdomain — typically only session cookies for the public-signup form. The same essential-cookie practices apply: nothing is set without functional purpose, and analytics cookies are conditional on the association enabling them.

4. Managing Cookies

You can control and manage cookies in several ways:

Browser settings

Most browsers allow you to refuse or delete cookies through their settings. Note that disabling cookies may affect the functionality of the websites — in particular, you will not be able to stay signed in. Instructions for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Opt-out tools

• Google Analytics: Google Analytics Opt-out Browser Add-on
• General advertising opt-out: youronlinechoices.com (EU) or optout.aboutads.info (US)

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed. The "Last updated" date at the top of this page indicates when the policy was last revised.